Refund policy

We only offer store credit.

To be eligible for store credit, your item must be in the same condition that you received it, unused, with tags, hygiene liner, and in its original packaging. Returns need to be made within 14 days of receiving the item. Accepted Returns need to be shipped within 14 days of initiating. Shipping is not included in store credit. 

To start a return click here.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Items with deodorant stains, bodily fluid, self tanner stains, dog hair, or other damages made will not be accepted. Items returned without original inserts, straps, or other included swimsuit components may be rejected or may have a replacement fee deducted from the store credit issued. Unaccepted returns will be shipped back at customers expense. 

Non-returnable items
Any items purchased on sale are final. 

Store Credit
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. Unaccepted returns will be shipped back at customers expense. We are not liable for returns sent back after the return deadline. If approved, you’ll be automatically notified within 10 business days. If more than 15 business days have passed since we’ve approved your return, please contact us through our Contact Us page.

Return Process
Store Credit is not issued until we receive the original item and it has been inspected and processed by our return team. Once your return is delivered to us, please allow 1–5 business days for inspection and processing. After your return has been processed, you will receive a confirmation email at the same email address used to place your order.

Redo Free Return Shipping Labels + Package Protection
At checkout, customers have the option to purchase Redo coverage. Redo includes:

• Free return shipping label for eligible returns
• Package protection coverage for lost, stolen, or damaged shipments during transit

If Redo is not selected at checkout, customers are responsible for return shipping costs and orders are not covered under the package protection guarantee.